Welcome to Fancmoment. These Terms of Service (“Terms”) govern your access to and use of the Fancmoment website, store, products, and related services. Throughout these Terms, “we,” “us,” and “our” refer to Fancmoment and the services made available through this website.

Fancmoment is operated by Scout Bouncy Limited. By accessing our website, using our services, or purchasing from us, you agree to be bound by these Terms, as well as our related policies, including our Privacy Policy. If you do not agree to these Terms, please do not use our services.

1. Eligibility and Account Use

By using our services, you represent that you are at least the age of majority in your country, state, or province of residence, or that you have given consent for any minor dependents using this site under your supervision.

To access certain features of our services, including making a purchase, you may be asked to provide information such as your name, email address, billing address, shipping address, and payment details. You agree that all information you provide is accurate, complete, and current.

You are responsible for maintaining the confidentiality of your account credentials and for all activities conducted under your account. You may not transfer, assign, sell, or otherwise allow another person to use your account without our prior approval.

2. Products and Product Information

We make reasonable efforts to display product descriptions, images, colors, and other information as accurately as possible. However, actual product appearance may vary depending on your screen, device settings, lighting conditions, and the nature of the product itself.

We do not guarantee that the colors, textures, or other visual details shown on your device will exactly match the physical product. Product descriptions, availability, specifications, and pricing may be changed, updated, or discontinued at any time without notice.

We reserve the right to limit the sale of our products or services to any person, geographic region, or jurisdiction where appropriate.

3. Orders and Acceptance

When you place an order, you are making an offer to purchase the selected product(s). All orders are subject to our review and acceptance. We reserve the right to refuse, cancel, or limit any order for any reason, including but not limited to product availability, pricing errors, suspected fraud, payment issues, or shipping restrictions.

An order is not considered accepted until payment has been successfully processed and we have confirmed acceptance of the order. If we cancel or modify an order after it has been placed, we will attempt to notify you using the contact information provided during checkout.

Your purchase is also subject to our Refund Policy and other applicable store policies.

You represent that products purchased from our store are for personal or household use only and not for resale, export, or other unauthorized commercial purposes unless otherwise agreed by us in writing.

4. Pricing and Billing

All prices displayed on our website are subject to change without notice. The price charged for a product or service will be the price in effect at the time your order is placed, unless there is an obvious error.

Unless otherwise stated, published prices do not include taxes, shipping fees, customs duties, import duties, or other applicable charges. These amounts, if any, are the customer’s responsibility.

You agree to provide current, complete, and accurate purchase and account information for all orders. You further agree to promptly update your account information, including your email address and payment details, so we can complete your transactions and contact you if necessary.

By providing payment information, you represent and warrant that:

the payment information you provide is accurate and complete;
you are authorized to use the selected payment method;
all charges incurred will be honored by your payment provider; and
you will pay all applicable charges, including product price, shipping fees, taxes, and duties where applicable.
5. Shipping and Delivery

We aim to process and ship orders promptly, but all delivery times are estimates only and are not guaranteed.

We are not responsible for delays caused by shipping carriers, customs clearance, weather conditions, force majeure events, or other circumstances beyond our reasonable control.

Unless otherwise required by applicable law, risk of loss and title for products pass to you once the order has been handed over to the carrier.

For more information about shipping methods, processing times, and delivery conditions, please refer to our Shipping Policy.

6. Intellectual Property

All content and materials available through our services, including but not limited to text, images, graphics, logos, icons, videos, product descriptions, page layouts, and software, are owned by or licensed to Fancmoment or its licensors and are protected by applicable intellectual property laws.

You may use our website and services only for personal, non-commercial purposes. You may not copy, reproduce, distribute, modify, republish, transmit, display, perform, create derivative works from, or otherwise exploit any part of our services without our prior written consent.

All trademarks, service marks, trade names, logos, and branding displayed on our website are the property of their respective owners. Nothing in these Terms grants you any right or license to use them without prior written permission.

7. Optional Tools and Third-Party Services

We may provide access to tools, features, or services offered by third parties. These tools are provided on an “as is” and “as available” basis, without warranties, representations, or conditions of any kind.

We do not monitor or control third-party tools or services and are not responsible for any issues arising from your use of them. Your use of optional third-party tools is entirely at your own risk and subject to the terms of the relevant third-party provider.

We may also introduce new features or services in the future. Unless otherwise stated, those features and services will also be subject to these Terms.

8. Third-Party Links

Our website may contain links to third-party websites, services, or content that are not owned or controlled by us. We are not responsible for reviewing or evaluating the content, accuracy, policies, or practices of any third-party websites or services.

If you choose to access any third-party website or service, you do so at your own risk. We are not liable for any loss or damage arising from your use of or reliance on any third-party content, products, or services.

9. Privacy

Your submission of personal information through the store is governed by our Privacy Policy.

Because our store is hosted by Shopify, certain personal information may also be collected and processed by Shopify in order to operate and support the store. By using our services, you acknowledge that your information may be processed in accordance with our Privacy Policy and Shopify’s applicable privacy practices.

10. Feedback and User Submissions

If you send us feedback, suggestions, ideas, proposals, reviews, comments, or other materials (“Feedback”), you grant us a worldwide, non-exclusive, perpetual, irrevocable, royalty-free license to use, reproduce, modify, adapt, publish, distribute, and display such Feedback in any media and for any lawful purpose, including commercial purposes.

You represent and warrant that:

you own or control the rights to any Feedback you submit;
your Feedback does not violate the rights of any third party; and
your Feedback is not unlawful, abusive, defamatory, obscene, fraudulent, or otherwise objectionable.

We are under no obligation to keep any Feedback confidential, compensate you for it, or respond to it.

We may, but are not required to, monitor, edit, or remove content that we determine in our sole discretion to be unlawful, misleading, offensive, or in violation of these Terms.

11. Errors, Inaccuracies, and Omissions

Occasionally, information on our website may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, shipping charges, transit times, availability, or other matters.

We reserve the right to correct any such errors, inaccuracies, or omissions, and to update or change information or cancel orders if any information is inaccurate, at any time and without prior notice, including after you have submitted your order.

12. Prohibited Uses

You may not use our services:

for any unlawful purpose;
to violate any applicable law or regulation;
to infringe our intellectual property rights or the rights of others;
to harass, abuse, insult, defame, threaten, or harm others;
to submit false or misleading information;
to upload or transmit viruses, malware, or other malicious code;
to collect or track the personal information of others;
to spam, phish, scrape, crawl, or otherwise misuse the website;
to interfere with or circumvent the security features of the website or related systems; or
to engage in conduct that we determine may harm Fancmoment, our customers, or other users.

We reserve the right to suspend or terminate your access to our services if you violate these Terms.

13. Termination

We may suspend or terminate your access to our services at any time, without notice, if we believe you have violated these Terms or applicable law.

Termination does not affect any rights or obligations that arose before the date of termination. Provisions that by their nature should survive termination will remain in effect, including provisions relating to intellectual property, disclaimers, limitations of liability, indemnification, and governing law.

14. Disclaimer of Warranties

To the fullest extent permitted by law, our website, services, and all products and content made available through them are provided on an “as is” and “as available” basis, without any warranty, representation, or condition of any kind, whether express, implied, or statutory.

We do not guarantee that the service will be uninterrupted, timely, secure, or error-free, or that defects will be corrected. We make no warranty that the results obtained from the use of the service will be accurate or reliable.

To the fullest extent permitted by law, we disclaim all implied warranties, including warranties of merchantability, fitness for a particular purpose, title, and non-infringement.

15. Limitation of Liability

To the fullest extent permitted by law, Fancmoment, its affiliates, service providers, licensors, agents, contractors, and partners shall not be liable for any indirect, incidental, consequential, special, punitive, or exemplary damages, including but not limited to loss of profits, loss of revenue, loss of savings, loss of data, replacement costs, or similar damages, arising out of or relating to your use of or inability to use the service or any product purchased through the service.

In all cases, our total liability to you for any claim arising out of or relating to the services or products shall be limited to the amount paid by you, if any, for the product or service giving rise to the claim, to the extent permitted by law.

16. Indemnification

You agree to indemnify, defend, and hold harmless Fancmoment, Shopify, and our respective affiliates, officers, directors, employees, agents, contractors, licensors, and service providers from and against any claims, liabilities, damages, losses, and expenses, including reasonable legal fees, arising out of or relating to:

your breach of these Terms;
your violation of any applicable law or regulation;
your infringement of any third-party right; or
your misuse of the website, services, or products.

17. Severability

If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, that provision shall nevertheless be enforceable to the fullest extent permitted by law, and the unenforceable portion shall be deemed severed from these Terms. This will not affect the validity and enforceability of any remaining provisions.

18. Entire Agreement and No Waiver

These Terms, together with any policies or rules posted by us on this website, constitute the entire agreement between you and us regarding your use of our services and supersede any prior or contemporaneous agreements, communications, and proposals, whether oral or written.

Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.

19. Assignment

You may not assign, transfer, or delegate your rights or obligations under these Terms without our prior written consent.

We may assign, transfer, or delegate our rights and obligations under these Terms at any time without notice to you.

20. Governing Law

These Terms of Service and any separate agreements through which we provide you services shall be governed by and construed in accordance with the laws of Hong Kong, without regard to conflict of law principles.

Any dispute arising out of or relating to these Terms or your use of our services shall be subject to the exclusive jurisdiction of the courts of Hong Kong, unless otherwise required by applicable law.

21. Headings

The headings used in these Terms are for convenience only and do not affect the interpretation of any provision.

22. Changes to These Terms

We reserve the right to update, change, or replace any part of these Terms at any time by posting updates on this page. It is your responsibility to review this page periodically for changes.

Your continued use of our website or services after any changes become effective constitutes your acceptance of those changes.

23. Contact Information

Questions about these Terms of Service may be sent to:

Fancmoment
Email: support@fancmoment.com

Business operator: Scout Bouncy Limited
Address: Unit B, 8/F, Henfa Comm Bldg, 348-350 Lockhart Rd, Wan Chai, Hong Kong 999077